Consulting
Process optimization

Process optimisation

Process optimisation refers to the continuous improvement process of existing business, production, and development processes with the aim of increasing efficiency and effectiveness. To remain competitive in the national and international environment it is crucial to move from hierarchical departmental thinking to a cross-divisional, process-oriented mindset. Such transition is best facilitated using appropriate tools within the framework of process management and forms the basis for sustainable growth in modern operation management.

The application of such management tools requires company-wide implementation to fully benefit from their advantages. In addition, a tailor-made adaptation to the specific needs and requirements of the company is necessary. Our consultants support you in selecting, adapting, and integrating the appropriate tools into your company - also in connection with already existing systems or tools. With our expertise, we help you to achieve the optimal benefit from process optimisation and to continuously improve the efficiency of your processes.

LEAN management

LEAN management, which originated in the automotive industry and is also popular with suppliers, stands for the efficient design of the entire value chain of industrial goods. It is based on the underlying thinking principles, methods and procedures that aim to avoid any form of waste, errors and unnecessary costs while striving for the best possible quality.

Originally focused on the production of goods, the term "lean management" developed into a leadership and organisational concept in the 1990s. The goal is to create values that are optimally fulfilled from the point of view of the customer (availability, quality, individuality, price) and the entrepreneur (profitability, competitiveness). This is achieved by coordinating the activities to create value to completely avoid superfluous activities. The result is a strongly customer-oriented focus that ensures a high-quality product and enables sustainable success in the market.

LEAN management has evolved due to its popularity and is now used in various areas such as leadership, development, production, construction planning and execution, healthcare, logistics and administration. Our consultants have in-depth knowledge of LEAN management principles and develop tailor-made solutions for your company. Through internal optimisation, LEAN management offers an excellent opportunity to save costs and optimally use resources, which contributes to your company's success in the long term.

Six Sigma

The Six Sigma model is a statistically oriented quality management tool that is particularly suitable for medium-sized and large companies. The DMAIC (Define-Measure-Analyze-Improve-Control) method is widely used to ensure quality and meet customer needs. Six Sigma originated in Japan and is often used in global companies. It is also often used in combination with LEAN management. The Six Sigma method provides a comprehensive toolbox of quality techniques that can be applied in the different DMAIC phases. Through continuous improvement of processes, Six Sigma leads to cost savings, lower error frequency, higher customer satisfaction and the elimination of redundant processes.

Our consultants can help you select the right projects to implement Six Sigma in your organisation to ensure success. Within three to six months, a company-wide system can be implemented that runs continuously and can be improved through further optimisations and adjustments.

KAIZEN & CIP

KAIZEN focuses on the step-by-step, selective, and continuous optimisation of products and processes with the aim of achieving the highest customer satisfaction through excellent quality. The underlying process for the application of the KAIZEN tool is the well-known continuous improvement process (CIP). Employee involvement is essential as they have the most comprehensive understanding of how to implement the processes. To achieve this, it makes sense to set up a good internal suggestion system and employee-oriented management with appropriate training measures. KAIZEN provides for the formation of employee teams to analyse, plan, implement, review, and adjust processes according to the Plan-Do-Check-Act cycle of CIP. However, to benefit sustainably and in the long term from the KAIZEN method, regular and comprehensible implementation techniques must be used, which our consultants master and thus ensure long-term benefits. Only by integrating the KAIZEN method into global business processes and thinking across departments can long-term benefits be derived. This is ideal for small and medium-sized companies that want to lay the foundation for quality management or are thinking about a modern, process-oriented approach to establish sustainable structures in the company. Large companies also benefit from this easy-to-use method, as it helps to ensure the maintenance and functionality of quality management systems.

Turtle diagram

The Turtle Diagram focuses on the efficiency and effectiveness of processes and is often used to prepare for audits. A special feature of this tool is to provide a new perspective on one's own processes by emphasising the interfaces between the processes and shifting the perspective. In addition to the inputs and outputs of the processes, the analysis also lists all necessary materials, information, documents, key figures, participants, and resources that contribute to the process outcome. This creates a new point of analysis that provides improved transparency of interfaces and dependencies. This method is particularly well suited in combination with other tools or management systems for complex and cost-intensive processes. Our team of consultants is excellently qualified to support you in structuring your processes and analysing your organisation for process-oriented design and to help you use the Turtle Diagram profitably.