Glossary

7 fatal diseases of a management system

The "seven fatal diseases of a management system" described by Deming are:

  1. Lack of a fixed organisational purpose
  2. Emphasis on short-term profit
  3. Annual evaluation, performance review and personal review system
  4. High turnover in organisational leadership, jumping from company to company
  5. Use of metrics by management - ignoring those that are unknown or unquantifiable
  6. Excessive social costs
  7. Excessive costs from product liability judgements