Glossary

Deming Chain Reaction

In Deming's Chain Reaction only hard facts matter. In this case, it is about the costs incurred and not about the corporate image. This method starts with certain basic attitudes:

  • a) Everyone is part of the total quality.
  • b) Every employee stands for quality in his or her field of activity.
  • c) Quality is not only a technique, but also a state of mind.

The chain of reactions has 8 described reactions:

  1. Quality improvement, thereby
  2. Productivity improvement, thereby
  3. Cost reduction in the production of the product, thereby
  4. Price reduction, thereby
  5. Increase in market share, thereby
  6. Securing the position of the company, thereby
  7. Securing jobs and ultimately
  8. Securing the profit