ISO 9001 is one of the best-known quality management standards and is regarded as a symbol of quality both nationally and internationally. Certification to ISO 9001 is possible for companies of all sizes and in all industries. The standard establishes the basis for a quality management system that must be followed by the company tracking customer requirements and improving its processes continuously, in addition to meeting other product or service quality requirements. By implementing a quality management system, transparency, synergies, customer satisfaction and the identification of problems in all processes can be significantly improved. Strengthening confidence in the regularly checked quality of one's own products plays a decisive role in market positioning and contributes to increasing the competitiveness and profitability of the company.